Return & Exchange Policy

At MinesLight, customer satisfaction is our priority.
If you are not fully satisfied with your purchase, you may request a return or exchange within 7 days of receiving your parcel.

Conditions:

• The product must be unused, unwashed, and in its original packaging.
• Sale, discounted, or customized items are not eligible for return or exchange.
• Return shipping costs will be the customer’s responsibility unless the product received is damaged or incorrect.

How to Request:

Please contact us via WhatsApp or email mineslightofficial@gmail.com with your order number and reason for return/exchange.
Our team will guide you through the process.